Privacy Policy & Cookie Policy
Effective Date: June 2024
Our Commitment to Your Privacy At Olive Branch Wellness PLLC, your privacy and emotional safety are our highest priorities. This Privacy Policy outlines how we collect, use, and protect the digital information you provide while visiting www.olivebranchwellness.org.
Information We Collect
Voluntary Information: We collect information you voluntarily provide when filling out our online contact forms, such as your name, email address, phone number, and brief inquiries.
Automated Information: Like most websites, we may use standard cookies and analytics tools to understand how visitors interact with our site. This helps us improve our website's accessibility and user experience.
How We Use Your Information The information collected through this website is used strictly to:
Respond to your inquiries and facilitate scheduling consultations.
Provide you with secure links to our HIPAA-compliant client portal.
Improve our website functionality.
Data Retention: Information submitted via our public contact forms is retained only as long as necessary to process your inquiry or until you become an active client, at which point your data is migrated to our secure EHR system and governed by our clinical retention policies.
Cookie Policy This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit Squarespace’s guide on the cookies they use.
Functional and Required Cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
Analytics and Performance Cookies are used on this website only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data to help us improve user experience.
Your Choices: You can change or withdraw your consent to analytics cookies at any time by managing your preferences in our Cookie Banner or adjusting your browser settings.
Data Sharing & Third Parties We believe in complete transparency. Olive Branch Wellness will never sell, rent, trade, or distribute your personal information to third parties for marketing purposes.
Website vs. Medical Records (HIPAA) Please note that this Privacy Policy applies only to your use of this public marketing website. Once you become an active client, your clinical records and Protected Health Information (PHI) are housed securely in our EHR platform (SimplePractice) and are governed by our formal Notice of Privacy Practices (NPP), which strictly adheres to HIPAA and the Illinois Mental Health and Developmental Disabilities Confidentiality Act. You will review and sign this comprehensive document during your intake process.
Contact Us
If you have any questions about this Privacy Policy, please contact:
Olive Branch Wellness PLLC
2700 Emblem Circle,
Unit 106, Oswego, IL 60543
Email: info@olivebranchwellness.org
Phone: (312) 248-4070