Insurance &

Cost of Services.

To ensure that our services are accessible, we currently accept several insurance providers, offer self-pay options, and sliding scale.

Two people working at a white table, one using a laptop and the other writing in a notebook, with glasses of water, decorative vases, and a vase with white calla lilies in the background.
A person arranging a floral bouquet in a beige vase on a white pedestal, with a plain light-colored wall in the background.

Integrity, dignity, and empathy shape the way we work.

FAQs

  • You can schedule via e-mail, our contact page, or reach out to us by phone at (312) 248-9475.

  • We currently offer virtual therapy sessions and will soon begin providing in-person sessions as well.

  • At Olive Branch Wellness, we value your time and are committed to providing consistent, quality care. In order to maintain the integrity of our scheduling, honor our therapists’ time, and to ensure that appointment times are available to all clients who need them, we have the following cancellation and no-show policy:

    • Notice Requirement:

    If you need to cancel or reschedule a session, we ask that you provide at least 24 hours’ notice (1 business day).

    If you are unable to provide timely notice, you may reschedule once within the same calendar week to waive the late cancellation fee.

    • Late Cancellations and No-Shows:

    Cancellations made less than 24 hours before your scheduled appointment time, as well as missed appointments (no-shows), will result in a late cancellation fee of the full session rate.

    This fee is not billable to insurance and will be charged directly to the card on file.

  • You may cancel or reschedule by contacting your therapist directly via email, secure client portal, phone, or text.